CTV Vancouver Island Published Thursday, November 9, 2017 11:51AM PST Last Updated Thursday, November 9, 2017 5:34PM PST
A belittling new address says a baneful abode ability has Nanaimo Regional General Hospital branch for self-destruction.
The report, completed by U.S.-based Vector Group at the appeal of Island Health, surveyed 473 workers on accepted policies, procedures and attitudes at the hospital.
The aggregation says that’s far added bodies than are commonly bare for a “statistically significant” address – but the bendability in their belief stood out.
“From all break Nanaimo Regional General Hospital is declining decidedly in attention to managing people,” the address says.
It goes on to affirmation the alignment is “maintaining an atmosphere of fear, bullying, intimidation, backfire and admonishment that prevents bodies from adopting questions, issues or concerns.”
Staff additionally feel application and promotions are apprenticed by cronyism and nepotism, according to the report, adage advance is about access and not merit.
Doctors feel larboard out of controlling processes and assurance is about non-existent amid all employees, it says.
Some of the complaints chronicle to the rollout of the iHealth system, which has been bedeviled with problems back it was alien in March 2016.
Earlier this year, a doctor was abeyant for a day for application pen-and-paper in beef of the new cyberbanking bloom almanac system. Others say the arrangement is bulky and mired in errors.
The address says administration “constantly tells bodies it’s their accountability for things not activity able-bodied whether it be IHealth or some added issue,” and ignores pleas for advice and support.
Things accept become so bad at the hospital that a cardinal of bodies accepted they’ve told ancestors and accompany to go abroad for affliction if they get sick.
“In Vector Group’s aggregate appraisal the authoritative ability is accomplished the ‘tipping point.’ The simple act of continuing with circadian operations exacerbates the toxicity of the culture,” a arbitrary reads. “This bearings is not acceptable and will, in due course, advance to some anatomy of self-destruction.”
Island Bloom responded to the address in a account release, adage it would advice adviser assignment over the advancing months aimed at convalescent the abode and accommodating experience.
“We acutely amount our agents and our physician ally and the assignment that they do every day and I appetite to alone acknowledge anybody who took the time to participate in this autonomous assessment,” said Damian Lange, Director of Clinical Operations at NRGH, in a statement.
“We apperceive that we accept challenges that charge be addressed and we are committed to acclamation them as bound as possible. We are committed to this collaborative action aimed at acceptable our hospital’s acceptability as a adorable abode for agents and physicians to assignment and grow.”
Vector Group says the problems are still fixable with abiding effort.
The address recommends, amid added things, an actual administration affairs and a 360-degree acknowledgment arrangement – acceptation acknowledgment is provided by subordinates, peers, admiral and self-evaluation.
It additionally recommends acclimation accepted issues with agents scheduling on holidays and vacation canicule as bound as possible.
The abounding account of recommendations as able-bodied as the address in its absoluteness can be apparent below.
The 473 workers interviewed for the address included executives, directors, managers ,supervisors and doctors.
Read the abounding address below:
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