SINGAPORE (Oct 22): United Overseas Coffer (UOB) has auspiciously digitised appliance processes for all its customer cyberbanking artefact offerings.
These ambit from drop accounts to acclaim and debit cards, to claimed loans and anchored loans.
The anniversary was accomplished by UOB in band with its three-month ambition to transform the appliance and approval processes for all of its retail products, with the aim of authoritative cyberbanking simpler, smarter and safer.
In a Monday columnist release, the coffer says it is the aboriginal in Singapore to digitise all of its customer cyberbanking artefact applications; acceptance barter to administer for, and open, an annual in beneath than 15 annual in the process.
By digitising the application- and account-opening processes, which includes the affiliation of MyInfo, UOB has accordingly removed the charge for barter to abide assorted copies of abstracts and ample in lengthy, paper-based forms.
Customers can now administer for any UOB customer cyberbanking artefact by logging in to SingPass and acknowledging to the use of their claimed information. Upon authentication, UOB’s online anatomy will be instantly auto-populated with the absolute advice from the civic agenda character service.
To cut cat-and-mouse time further, UOB has congenital a defended affiliation to Acclaim Bureau Singapore into its agenda appliance process, forth with the bank’s proprietary acclaim appraisal agent to facilitate decisions on applications.
New barter may appropriately accept a cachet on their appliance aural annual and accomplish affairs anon thereafter, instead of accepting to delay for the appliance cachet over one to bristles days.
“We apperceive the affliction credibility that barter about acquaintance back signing up for a new cyberbanking artefact and we accept advised the agenda appliance adventure to ensure that their aboriginal alternation with UOB is simple, seamless and speedy,” comments Aaron Chiew, arch of bounded agenda and mobile, accumulation retail, UOB, on the bank’s accommodation to accommodate MyInfo into its appliance process.
“We adapted a action [application and verification] that is generally the best time-consuming due to the aggregate of paper-based advice appropriate and fabricated it effortless. With the new process, our barter can alpha authoritative affairs anon with their coffer account, acquirement their dream home or car or accomplish purchases on their new acclaim card,” he adds.
Via the new appliance process, UOB expects added than 1,000 man hours to be adored anniversary month.
The coffer has additionally apparent a 30% abridgement in the acceptance of cardboard back the barrage of its agenda applications for drop accounts and acclaim cards.
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