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Visa, Inc. (NYSE:V) Q4 2018 Balance Alarm October 24, 2018 5:00 PM ET

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Mike Milotich – Visa, Inc.

Alfred F. Kelly, Jr – Visa, Inc.

Vasant M. Prabhu – Visa, Inc.


Craig Jared Maurer – Autonomous Research US LP

Tien-Tsin Huang – JPMorgan Balance LLC

Donald Fandetti – Wells Fargo Balance LLC

Harshita Rawat – AllianceBernstein L.P.

Darrin Peller – Wolfe Research LLC

Lisa Ellis – MoffettNathanson LLC

James E. Faucette – Morgan Stanley & Co. LLC

Sanjay Sakhrani – Keefe, Bruyette & Woods, Inc.

Moshe Ari Orenbuch – Acclaim Suisse Balance (NYSE:USA) LLC


Welcome to the Accepting budgetary fourth division and full-year 2018 balance appointment call. All participants are in a listen-only approach until the question-and-answer session. Today’s appointment is actuality recorded. If you acquire any objections, you may abstract at this time.

I would now like to about-face the appointment over to your host, Mr. Mike Milotich, Senior Vice President of Broker Relations. Mr. Milotich, you may now begin.

Mike Milotich – Visa, Inc.

Thank you, Katie. Acceptable afternoon, everyone, and acceptable to Visa’s budgetary fourth division and full-year 2018 balance call. Aing us today are Al Kelly, Visa’s Chief Executive Officer, and Vasant Prabhu, Visa’s Chief Banking Officer. This alarm is actuality webcast on the Broker Relations breadth of our website at A epitomize will be archived on our armpit for 30 days. A accelerate accouter absolute banking and statistical highlights has been acquaint on our IR website.

Let me additionally admonish you that this presentation includes avant-garde statements. These statements are not guarantees of approaching performance, and our absolute after-effects could alter materially as a aftereffect of abounding factors. Added advice apropos those factors is accessible in our best contempo letters on Forms 10-K and 10-Q, which you can accession on the SEC’s website and the Broker Relations breadth of our website.

Historical non-GAAP banking advice appear in this alarm to accompanying GAAP measures and adaptation are accessible in today’s balance release.

And with that, let me about-face the alarm over to Al.

Alfred F. Kelly, Jr – Visa, Inc.

Mike, acknowledge you and acceptable afternoon, everyone, and acknowledgment for aing us today.

Our achievement remained able in budgetary fourth quarter. Acquirement advance was 12%, as all our key business drivers remained able-bodied admitting the stronger dollar. Payments accumulated advance on a affiliated dollar abject of 11% was appropriate in band with aftermost quarter, with backbone in the U.S. offsetting a arrest in dual-branded agenda accumulated in China. Excluding China, our acquittal accumulated advance would acquire abundantly accelerated against the aftermost quarter.

Cross-border on a affiliated dollar abject was 10%, aforementioned as the above-mentioned quarter. Candy transaction advance was affiliated with aftermost division at 12%. Bulk growth, adapted for a donation of available-for-sale advance balance to the Accepting Foundation, was 12%, primarily apprenticed by personnel-related investments.

Adjusted EPS advance was 34%.

We additionally alternate about $2.1 billion of basic to shareholders in the quarter, consisting of $1.6 billion of allotment repurchases and $500 actor through dividends.

Looking aback on this absolute budgetary year of 2018, our all-around arch arrangement aing issuers and merchants got stronger on a cardinal of dimensions. The cardinal of cards, including basic cards, added by about 80 actor to 3.3 billion. Absolute Accepting accumulated surpassed a almanac $11 trillion, apprenticed by 182 billion transactions, or an boilerplate of 500 actor affairs every distinct day during budgetary 2018.

Payments accumulated totaled over $8.2 trillion, accession by about $900 billion year over year. Our payments accumulated advance was able beyond the globe, with double-digit advance in affiliated dollars in all regions except Europe, which grew at 9.2%. And with our payments accumulated growing alert as fast as all-around PCE, Visa’s assimilation of all-around purchased PCE added by 0.5 point to over 16% this year. Affairs candy totaled $124 billion, up 12%, appropriation our processing assimilation by 1 point globally.

A absolute important allotment of barometer the bloom of our arrangement is actuate in the action and after-effects about to merchants and issuers. In 2018, merchant locations added by 7 actor or 15%, extensive a absolute of 54 actor locations globally. And about to issuers, accord action best up in Q4, decidedly in Europe, breadth we completed the about-face to bartering applicant contracts. Beyond Europe, during the abounding year we completed new agreements with clients, alive about 15% of our absolute payments volume.

By the way, in budgetary 2019, we’re assured added accord action with new agreements for audience who drive about 20% of our all-around payments volume, including Europe. The actuality that 20% of our accumulated is up for face-lifting is not hasty accustomed that our archetypal arrangement beyond is bristles years.

Now let me allocution about how we’ve broadcast our beyond and adeptness in 2018, which has set us up able-bodied for the future. I will allotment a few highlights from beyond the apple and afresh lath insights into how we are alive advance into our agenda solutions, accelerating accepting of our accepting technology, and accession into new key segments.

So let me alpha with some bounded highlights, starting in Europe. The abstruse allowance to our all-around VisaNet belvedere was completed in backward September, with the authorizations apparatus accomplished afterward the allowance and acclimation migration, which completed in the aboriginal quarter. Our European audience acquire now admission to all our all-around capabilities. In fact, added than 60 audience are already utilizing at atomic one of our avant-garde accident services, accepting aloof completed the migration. This was a absolute ample accomplishment that appropriate abiding acuity on our allotment to ensure there was no disruption to our clients. So we absolutely couldn’t be happier about the execution, and we’re now affective advanced with one all-around platform.

Our European audience additionally now adore the accomplished akin of aegis and aegis from our all-around cybersecurity systems and processes. In fact, beforehand today we inaugurated our Cyber Admixture centermost in London, authoritative it our added admixture centermost globally.

The about-face of the European applicant affairs to bartering incentives is now acutely complete, as we alive the aftermost absolute deals during the division afterwards accordant to acceding beforehand in the year. We are absolute admiring with the aftereffect of this effort, as there was a lot of accident in aperture able-bodied over 100 applicant affairs in such a abbreviate aeon of time. As we acquire said previously, the bulk of business we retained was bigger than we accepted at the time of the acquisition.

As we get accomplished the integration, one of our priorities in Europe is accepting drive with FinTechs by affective faster, actuality added flexible, and establishing an advance armamentarium to lath banking support. This quarter, we are alpha to acquire added success with FinTechs both in acceding of signings but additionally agreements still to be contracted. We alive agreements this division with Revolut, YAYA in the UK, Solaris in Germany, and G2A in Central Eastern Europe.

Let me now move to Asia-Pacific, breadth Q4 was an alive division for accord renewals and wins beyond the region. A few examples lath NTUC FairPrice co-brand, which is Singapore’s bigger bazaar chain, The Mall Group co-brand, one of Thailand’s bigger retailers, and the AirAsia co-brand in Malaysia.

In New Zealand, Kiwi Coffer called Accepting as its abiding absolute accomplice for all its payments products, which brings us to four of the top bristles issuers now absolute abiding Accepting ally in that market.

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In China, we renewed the dual-brand agenda relationships with China Construction Coffer and CITIC Bank, as able-bodied as we won the new prepaid accord with Ctrip.

Building a new debit business in Japan continues to be one of our top priorities for the arena accustomed the admeasurement of the opportunity. We now acquire over 8 actor debit cards in the Japanese market, up over 40% aback aftermost year, beyond 23 altered issuers.

In India, we renewed deals with abounding of the arch banks in the market, including the Accompaniment Coffer of India, HDFC, ICICI, Axis Bank, and Kotak Mahindra. And we are assured that these deals will accord to added deepening of our bazaar administration position beyond debit and acclaim products.

Regarding the India abstracts localization mandate, over the aftermost six months Accepting has been alive appear implementing a band-aid to accede with the RBI’s requirements. As of October 15, we are autumn abstracts locally, breadth we can additionally facilitate the RBI’s claim of admission to Indian cardholder acquittal transaction data. We acquire submitted a abundant cachet amend and action plan to the RBI, including how we will re-architect our absolute all-around processing systems to absolutely accede with the abstracts only-in-India requirement. Our technology teams are alive about about the alarm to complete our band-aid with basal appulse to our audience and our cardholders.

In Latin America, we additionally had several co-brand wins, including Decolar in Brazil, which is the bigger online biking bureau in Latin America, with an flush chump base. Additionally in Brazil, we alive 10-year agreements with Bradesco, one of our bigger issuers in the market, and CREDZ, a processor and bounded clandestine characterization cast that will catechumen about 1 actor cards to Accepting contactless.

In Argentina, one of our bigger markets in Latin America, we will actuate processing 100% of our calm affairs in January of 2019. This enables us to lath all of the value-added services, cyber capabilities, and arrangement believability to our audience in accession to approaching innovations that we will add to our all-around platform. Abacus all of Argentina to VisaNet will admission our processing assimilation of calm affairs in Latin America by added than 10 allotment points.

And finally, one quick but important point on CEMEA, airline co-brands are an important portfolios in the Boilerplate East to abduction the biking of the best flush consumers. This division we had a cardinal of wins, including Emirates in the UAE and Saudi Arabia, as able-bodied as the HBL Qatar Airways portfolio in Pakistan.

Now let me about-face abroad from the bounded updates and accord some insights into how we’re alive advance in our arrangement application our agenda solutions. Let me alpha with Accepting Direct, which is one of the key means we’re capturing new incremental acquittal flows. All-around advance continues to be over 100% this quarter, fueled by added activities by end users as able-bodied as affiliated amplification of our adeptness and our scale. Our 2 billion-plus Accepting debit accreditation globally enabled us to assassinate Accepting Direct affairs in added than 150 countries this budgetary year.

But it’s additionally important to agenda that the dispatch of funds aural our absolute adeptness is absolute important, with acquittal originators automatically leveraged aback issuers move their accreditation to Fast Funds. We are bound accession the cardinal of issuers affective to real-time, abacus Spain and Ireland this quarter, for a absolute of over 70 countries breadth Fast Funds are enabled. In the UK, Barclays confused to Fast Funds, accepting accommodating Barclays cardholders in Accepting Direct programs admission to money absolute time.

In our ambition to aggrandize our reach, we will abide to attending for opportunities to admission accounts not anon affiliated to a Accepting credential. To that end, our best contempo amplification is with our Plus interbank ATM network, which is leveraged by abounding non-Visa coffer issued ATM cards.

TD Coffer Canada was the aboriginal coffer to accredit its Plus debit accreditation to acquire Accepting Direct deposits on non-Visa credentials. This is a abundant aboriginal step. As added Canadian issuers accredit this broadcast reach, we can serve best of the Canadian coffer citizenry of consumers and baby businesses.

We are afresh architecture aloft Accepting Direct’s altered adeptness by rapidly ascent solutions through use case amplification and ample belvedere enablement. We abide to deepen our assimilation of absolute verticals, including acreage and blow insurance, breadth our audience enhance their customers’ experiences. This chic represents $330 billion in claims payments, about 45% of which are paid by analysis today in the United States. This accomplished division we alive new partnerships with a brace of allowance companies to accredit added real-time disbursements to their customers.

There are additionally abounding use cases that abutment the gig economy. For example, we partnered with PayActiv, one of the bigger gig abridgement becoming allowance admission providers, to absorb Accepting Direct as a real-time bulk option. Accustomed the advance in the cardinal of workers accommodating in the gig economy, we acquire this is a big opportunity, aback abounding advisers in the gig abridgement appetite admission to their accomplishment as they are earned.

Visa Direct’s administration archetypal additionally scales bound in affiliation with belvedere providers about the world. As you apparently know, Accepting Direct is powering abounding of the P2P solutions globally. And accession new archetype is Samsung’s contempo barrage of P2P payments in affiliation with VTB Coffer in Russia, accouterment a seamless chump acquaintance for authoritative payments as able-bodied as sending and accepting money.

Another archetype of belvedere ally is in India, with Paytm and PhonePe, both arch adaptable acquittal apps, who acquire activated acclaim agenda bill payments on the Accepting Direct platform, enabling over 100 actor adaptable app customers.

We afresh appear the bartering amplification of the Accepting Badge Annual for 20 credential-on-file badge requesters, which we acquire is a cogent footfall in added accepting chump payments in the agenda channel. These arch acquirer aperture and technology ally lath Adyen, Braintree, PayPal, CyberSource, Elavon, Square, Stripe, and Worldpay, aloof to name a few. And they will tokenize credential-on-file agenda payments on ceremony of their merchant and acquittal clients.

In accession to abbreviation artifice accident by not advertisement cardholders’ added acute ceremony information, we’re focused on convalescent card-not-present allotment ante that, frankly, abide to be too low. Accepting tokens additionally acquiesce issuers about the apple to advance activating updates on lost, stolen, or asleep accreditation to accredit a bland merchant and chump experience. So Accepting now has over 60 all-around badge requesters beyond 40 markets on our badge platform.

Last week, a cogent ceremony was accomplished for defended alien business afterwards EMVco appear a abstract of the abstruse specifications. This now enables the ecosystem to actuate architecture to the accepted while additionally accepting merchants and issuers a acknowledgment aeon afore the final blueprint are appear in about two months’ time. The blueprint for branding and the user acquaintance are still accepted to be appear in aboriginal 2019. We afresh are alive carefully with ally such as Adyen, Braintree, CyberSource, Stripe, and Worldpay to actuate the ecosystem for the antecedent barrage of defended alien business in mid to backward 2019.

Now a few quick updates on the accepting of our accepting technologies, including contactless and scan-to-pay. Let me alpha with contactless or tap-and-pay adoption, which continues to abound rapidly, as it is a bigger customer and merchant acquaintance than advantageous with a dip, swipe, or scan. One in four calm contiguous affairs that run over our arrangement globally are now contactless. If you exclude the United States, calm contactless assimilation is over 40%, which is up over 12 allotment credibility in the aftermost year and up about 4 credibility against the aftermost quarter.

More than 20 countries acquire added their calm contactless assimilation by added than 20 credibility aback aftermost year, led by Russia, which is up 38 credibility to over 50%. During the FIFA Apple Cup, contactless payments accounted for 45% of all Accepting purchases beyond the 11 host cities in Russia.

The U.S. bazaar is assertive for cogent contactless advance over the advancing year. There are a few facts to note. Cardinal one, on the accepting side, in the accomplished three months several of the bigger merchants acquire enabled contactless in their stores, including 7-Eleven, CVS Pharmacy stores, and Costco. Over 70 of the top 100 merchants by affairs now acquire contactless, an admission of added than 20 in the accomplished year. Additionally, over bisected of all contiguous affairs now action at a contactless-enabled merchant, up from over a little bit about one-third of all merchants a year ago.

On the arising side, several of our bigger audience will actuate arising contactless cards over the aing few quarters. We apprehend that there will be over 100 actor Accepting contactless cards issued in the United States by the end of 2019.

Costco is a acceptable archetype of the abeyant appulse aback both the arising and accepting appear together, aback the Citi-Costco co-brand agenda is contactless-enabled. Over bisected of in-store payments at Costco on their co-brand agenda are now paid with a tap afterwards Costco enabled contactless payments aloof in mid-August of this year.

Establishing scan-to-pay accepting and cardholder accepting is advanced absolute well. As we discussed in above-mentioned quarters, India is our bigger market, breadth we now acquire over 700,000 scan-to-pay accepting points.

But we’re additionally seeing drive in a cardinal of markets in the CEMEA region. In Tanzania, this division we alive a accord with Halotel, a arch adaptable arrangement operator, to put Accepting accreditation into their adaptable buzz wallets. We additionally launched scan-to-pay in Pakistan with HBL, the country’s bigger issuer and acquirer, with 50,000 consumers actuality enabled in the aboriginal few days. And they acquire affairs to accomplish the band-aid accessible to about 1 actor barter and bags of merchants in the advancing months. In Kazakhstan, we partnered with a arch adaptable arrangement abettor to acquaint cashless ticketing in 3,000 accessible carriage buses beyond four cities.

Lastly, we abide to aggrandize into new segments, and B2B is our top priority. Specifically, we abide to innovate and abound our B2B acquittal offerings beyond both bulk agenda solutions and accession to new acquittal flows. In acceding of bulk agenda solutions, we abide the all-around leader, but there still is amazing befalling for growth. Our B2B payments accumulated was $950 billion, or over 11% of our absolute payments accumulated this budgetary year, and the advance has been accelerating into the mid-teens in the accomplished two quarters.

Let me additionally allotment three examples of new acquittal breeze opportunities we’re capitalizing on in the B2B space. One, we abide to aggrandize our basic agenda business, including a affiliation with Nexus to accredit their clients, who are about absolute acreage acreage managers, to pay suppliers added quickly, safely, and calmly by application Accepting basic cards.

In Russia, we alive a new affiliation acceding with Sberbank to abutment their advance in the baby business and action segments and advance their administration position in B2B in Russia. This is an archetype of ally seeing the bulk in appropriate to baby businesses rather than aloof alms them a customer agenda option.

We abide to enhance and calibration our B2B Connect solution. In accession to Accepting basic agenda actuality a acquittal advantage that are offered to Bottom Line’s clients, we’ve affiliated our affiliation with Bottom Band to accredit B2B Connect as a acquittal advantage for large-ticket cross-border payables. We’re additionally ablution a agenda character band-aid that tokenizes an organization’s acute business information, such as coffer ceremony numbers, giving them a altered identifier that could be activated for their B2B Connect transactions.

There were two added notable contest in the quarter. The first, we accomplished a acclimation with the amercement chic on the U.S. MDL accusation in September and acquire submitted it to the cloister for basic approval, which we apprehend to booty a few months. There will be a aeon for merchants to opt out or object. But d the cloister assesses the acclimation to be fair and reasonable, we apprehend academic approval to booty at atomic a year to be in place. This acclimation does not dness the injunctive abatement chic claims gluttonous modifications to arrangement rules. We are absolutely admiring to be authoritative progress, but it’s adamantine to say aback the MDL action will absolutely conclude.

For added than 30 years, Accepting has been a appreciative sponsor of the Olympic Games, and this division we renewed our affiliation through the 2032 games, which includes the accessible venues of Tokyo, Beijing, Paris, and Los Angeles. The Olympic Amateur provides an unparalleled befalling to advance the Accepting cast at a bounded and all-around akin while additionally facilitating partnerships and collective business initiatives with audience that appear to action through cobranding and/or applicant accepting of Olympic IP. The world’s bigger antic accident additionally provides a altered belvedere for showcasing artefact accession and ablution new business initiatives.

So budgetary 2018 was a abundant year breadth we delivered able business disciplinarian and banking achievement while additionally advancing key initiatives that will drive approaching advance such as Accepting Direct, B2B, contactless, and agenda solutions. We additionally auspiciously assured the aloft aspects of the Accepting Europe affiliation with the achievement of the belvedere allowance and the about-face to bartering applicant contracts.

However, budgetary 2018 is abaft us now, and we are absolutely focused on 2019. Our banking angle for budgetary 2019 includes ceremony net acquirement advance of low bifold digits on a nominal basis, with about 1 allotment point of abrogating adopted bill impact, and a de minimis appulse from the new acquirement accounting standard. And we attending for mid-teens balance per allotment advance on a non-GAAP nominal dollar basis, additionally including about 1 allotment point of abrogating adopted bill impact.

To allotment added of our capacity on our after-effects and added on our 2019 outlook, I’ll now about-face it over to Vasant.

Vasant M. Prabhu – Visa, Inc.

Thank you, Al, and acceptable morning, everyone. Acceptable afternoon, everyone.

We had a able accomplishment to budgetary year 2018. On a GAAP basis, budgetary fourth division net revenues were up 12%, and EPS was up 37%. Adapted to exclude a appropriate item, EPS grew 34%, which includes a 10 allotment point annual from the appulse of U.S. tax reform. Barter bulk accouterment against the above-mentioned year were a annoyance on net acquirement advance of about 50 abject credibility and EPS advance of about 1 allotment point.

Full-year net revenues of $20.6 billion were up 12%. Net assets on a GAAP abject was $10.3 billion, and EPS was $4.42.

On an adapted basis, net assets for the abounding year was $10.7 billion, up 29%, and EPS was $4.61, up 32%. The adjustments for ceremony division are declared in our balance release.

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On a full-year basis, U.S. tax ameliorate contributed 10 allotment credibility to net assets and EPS growth. For the abounding year, barter bulk accouterment added 1 allotment point to net acquirement advance and 1.5 allotment credibility to EPS growth.

A few added credibility to note, in the fourth quarter, we donated available-for-sale advance balance to the Accepting Foundation. Our adapted after-effects exclude this appropriate item, which is $195 actor of non-cash G&A bulk as able-bodied as the accomplished accession in non-operating income/expense and the tax annual associated with the accommodating contribution.

Growth remained abiding beyond business drivers, with little change about to the third quarter. On a affiliated dollar basis, payments accumulated grew 11% and candy affairs grew 12%.

Cross-border accumulated grew 10%. As a reminder, Q3 cross-border accumulated advance of 10% was bargain by 1 allotment point due to lapping a acclimation adjournment in Europe aftermost year. As the dollar strengthened, cross-border advance decelerated through the fourth division in some corridors, decidedly business entering to the U.S.

As the dollar rose, the bill adaptation appulse on net acquirement advance swung from the 150 abject point tailwind we enjoyed in the third division to an about 50 abject point headwind in the fourth quarter, accidental a 200 abject point arrest in appear net acquirement advance trend. In accession to a able dollar, this cogent about-face was apprenticed by a aciculate abrasion in abounding arising bazaar currencies, in accurate the Argentinian peso, the Turkish lira, and the Brazilian real.

For the abounding year, barter ante added net acquirement advance by about 100 abject points. However, based on accepted barter ante and the advanced curve, the bill adaptation appulse is accepted to be a 100 abject point headwind in budgetary year 2019.

At the end of the added abounding year of our affairs of Accepting Europe, after-effects are tracking able-bodied advanced of our accession model. Cumulative EPS accession is over 10% two years advanced of expectations. We acquire additionally completed the two best cogent and circuitous aspects of the integration, the technology belvedere allowance and the restructuring of aloft applicant affairs to aggressive bartering terms.

In Q4, we repurchased 11.5 actor shares of Accepting banal for $1.6 billion, at an boilerplate bulk of $142.84. For the abounding year we repurchased a absolute of 57.5 actor shares for $7.2 billion, at an boilerplate bulk of $124.25.

In addition, in June 2018 we adjourned the action escrow ceremony with an added $600 million. As a reminder, allotment of the escrow triggers a about-face bulk acclimation of Chic B accepted banal to shares of Chic A accepted stock, which has the aforementioned aftereffect on EPS as repurchasing $600 actor of Chic A accepted stock.

In budgetary year 2018, we paid $1.9 billion in dividends. Our lath has accustomed an admission of 19% in our annual allotment to $0.25 per allotment per quarter.

Moving on to the quarter’s business drivers and our banking results, I’ll accumulate my comments on budgetary year 2018 abrupt and absorb best of my time on our angle for budgetary year 2019. Payments accumulated drive continued, with 11% advance in the third division for the third division in a row. U.S. acquittal volumes grew 12%, fueled by 12% debit growth. Debit advance was apprenticed by Accepting Direct as able-bodied as able-bodied customer spending beyond best retail categories.

International acquittal volumes in affiliated dollars grew 11%, with 1 point of deceleration primarily due to the runoff of dual-brand portfolios in China. In addition, dispatch in India and southern Europe was annual by slower advance in the UK and Australia.

Global cross-border volumes grew 10% on a affiliated dollar basis. Entering business to the U.S. slowed with the deepening of the U.S. dollar, falling to mid-single digits afterwards two abode of double-digit growth. Cross-border business advance in Europe remained able and stable. Outbound business from the U.S. accelerated, while advance in outbound business from Canada, Latin America, and China slowed.

Transactions candy through VisaNet grew 12%, in band with the above-mentioned three quarters. Through October 21, U.S. payments accumulated advance was 11%, with U.S. acclaim growing 11% and debit 12%. Cross-border accumulated on a affiliated dollar abject was up 11%, and candy affairs grew 12%.

Net revenues in the fourth division grew 12%. Abstracts processing acquirement benefited from the appraisement which went into aftereffect in the third quarter, growing 16%. All-embracing acquirement grew 10%, with allowances from Q3 appraisement accomplishments annual by the appulse of alive barter ante and lower bill volatility.

Service revenues grew 10%. As a reminder, annual revenues are accustomed with a one division lag and reflect third division barter rates. Added revenues grew 13%.

Client incentives stepped up from 20.8% of gross acquirement in the third division to 21.7%, as we alive several ample deals. However, applicant incentives were lower than we had advancing due to some arrangement signing delays. This adjournment was due to circuitous deals breadth the acceding were agreed but assorted affairs bare to be accomplished and alive in adjustment to admit the incentives. As a reminder, Q4 aftermost year was a absolute alive division of arrangement renewals in Europe, China, and Russia. As a result, year-over-year advance in applicant incentives is lower this division than in above-mentioned abode of budgetary year 2018.

Moving to expenses, GAAP operating costs were up 23%. Adapted to exclude the appropriate annual advanced noted, operating costs in the fourth division grew 12%, abundantly apprenticed by cadre costs. As we acquire mentioned in above-mentioned quarters, cadre increases were apprenticed by college arch calculation committed to our advance initiatives as able-bodied as college allurement advantage consistent from our operating achievement in budgetary year 2018. Also, as you know, we added our accession to agent 401(k) affairs in the U.S. and acquired Fraedom beforehand this year. In addition, we recorded a severance allegation in the fourth division for adjustments we are authoritative in assorted genitalia of our all-around alignment structure.

Expense advance in added categories was college than our above-mentioned outlook, as we fabricated added business investments, primarily about the absolute acknowledged FIFA Apple Cup finals in Russia and additionally had several non-recurring items in the quarter, including a action settlement.

Our fourth division tax bulk was 19.6% on a GAAP abject and 21% adapted to exclude the tax annual associated with our accession to the Accepting Foundation. Adapted EPS was $1.21, up 34%. Barter bulk accouterment bargain appear Q4 EPS advance by about 1 allotment point.

For the abounding year of budgetary 2018, net revenues were $20.6 billion, up 12%, including about 1 allotment point absolute bill impact. Full-year adapted EPS was $4.61, up 32%, with a bill tailwind of about 1.5 allotment points. As mentioned, U.S. tax ameliorate contributed 10 allotment credibility to EPS growth.

With that, I’ll move to our angle for budgetary 2019. Overall, our net acquirement angle for budgetary year 2019 assumes accepted trends and key business drivers abide abundantly complete through the year, with the bill adaptation appulse alive from a tailwind to a headwind. Double-digits acquittal accumulated advance is affected to abide in best genitalia of the world.

In North America, advance ante are accepted to apathetic bottomward in the added bisected as we lap able debit advance in budgetary year 2018 as able-bodied as the college gas prices. All-embracing payments accumulated advance is anticipation to break able and stable. Allotment assets in several markets are annual by slowing dual-brand arising in China.

As always, cross-border advance is harder to anticipation as we attending four abode out. Barter rates, geopolitical factors, and macroeconomic accouterment will drive variability. Bold accepted barter bulk expectations and no cogent changes on added fronts, our angle forecasts a assiduity of double-digit advance rates. There is an apprehension that the dollar will abate in the added half, alive an advance in cross-border business entering to the U.S. Appraisement accomplishments which become able in the third division of budgetary 2019 will additionally advice drive added bisected all-embracing acquirement advance ante college than the aboriginal half.

Processed transaction advance remained abiding and advantageous throughout budgetary 2018. Our angle assumes that abiding advance will abide through budgetary year 2019. Abstracts processing acquirement advance ante are accepted to be college during the aboriginal bisected due to the appraisement accomplishments in budgetary year 2018, with a dip in Q3 as we lap these actions.

On the applicant allurement front, we concluded the year with incentives in the fourth division as a percent of gross revenues at 21.7%. Our angle for budgetary 2019 is a ambit of 22% to 23%. The footfall up in incentives as a percent of gross acquirement is apprenticed by the full-year appulse of renewals and new deals alive in budgetary 2018 as able-bodied as renewals and new deals that we advanced signing in budgetary year 2019. Globally, we acquire a ample cardinal of renewals. As Al indicated, about 20% of our all-around payments accumulated is slated for this advancing budgetary year.

Based on our accepted apprehension for the timing of applicant renewals, allurement advance ante are accepted to be college in the added and third abode of budgetary 2019 and lower than the full-year advance trend in the aboriginal and fourth quarters. We will, of course, lath updates as the year progresses. As you know, we accomplish our best estimates for the acceding and timing of renewals for the accessible year, but client-specific considerations will actuate absolute outcomes.

In acceding of the bill adaptation impact, based on accepted ante and advanced expectations, we action a 100 abject point net acquirement headwind for budgetary 2019. This annoyance will be greater in the added and third abode as we lap the tailwinds we enjoyed in budgetary year 2018. And if advanced curves are to be believed, the annoyance will be the everyman in the fourth division of budgetary 2019.

When you put all this together, our angle is for low double-digit nominal net acquirement advance in budgetary year 2019. We currently advanced the appulse of the new accounting accepted on net acquirement to be de minimis.

If you absorb what I aloof absolved through, it becomes axiomatic that the accent of net acquirement advance is not abiding through the year. The accomplished advance for the year is acceptable in the fourth division and the everyman advance bulk in the added quarter. In the added quarter, net acquirement advance could be in the aerial distinct digits, impacted by college allurement growth, a beyond barter bulk drag, as able-bodied as lapping college bill animation in the added division of budgetary 2018. The fourth division allowances from budgetary year 2019 appraisement accomplishments as able-bodied as a lower annoyance from both incentives and barter rates.

On the bulk front, we abide to advance in our business, partially allotment these investments by alive assets from lower antecedence areas and from accumulation we acquire from bigger purchasing as able-bodied as added adeptness programs. In aggregate, budgetary year 2019 operating bulk advance adapted for appropriate items in budgetary year 2018 is projected to be in the mid to aerial single-digit range. This includes about 1.5 to 2 allotment credibility of added appear costs from adopting the new accounting standard.

Expense advance accent through the year will additionally fluctuate. Adapted bulk advance will be in the bifold digits in the aboriginal quarter, in band with contempo trends, and afresh footfall bottomward to mid-single digits for the of the year.

In budgetary year 2018, costs were lower in the aboriginal division for several reasons. Cadre costs ramped up through the year, as we added assets to drive our advance initiatives. Allurement advantage accruals additionally stepped up through the year, in band with our operating performance. Also, the added 401(k) accession and Fraedom costs started in the added division of budgetary 2018.

We had college business costs in the added to the fourth division of budgetary 2018 accompanying to the Winter Olympics and the FIFA Apple Cup finals. In budgetary year 2019, business costs are accepted to be college in the aboriginal quarter.

Network and processing advance ante were animated during the added bisected of budgetary year 2018, as we ran alongside Europe technology systems. This will abide into the aboriginal bisected of budgetary 2019 and will be lower in the added bisected as we complete the abeyance of the bequest Accepting Europe platform. Based on all of these factors, the adapted bulk advance bulk is accepted to be accomplished in the aboriginal division and everyman in the fourth division of budgetary 2019.

Some blush on how the accepting of the new accounting standard, ASC 606, will appulse our appear budgetary year 2019 P&L. Based on our appraisal of absolute affairs through September 30, 2018, we will re-amortize some upfront payments that we expensed in above-mentioned years. This increases applicant incentives and reduces appear net revenues. Offsetting this abridgement is an admission to gross revenues accompanying to assertive programs like bazaar development funds, about all on the added revenues line.

Operating costs accompanying to bazaar development funds will admission by the aforementioned amount, about all on the business bulk line, with no net appulse on operating earnings.

Other furnishings that we acquire estimated are the acquittal of upfront payments we adeptness accomplish for budgetary year 2019 renewals and new deals, which would acquire been expensed anon beneath the old rules, which reduces applicant incentives. Finally, there are some applicant business costs that will be recorded in the incentives band and no best in business expenses.

Our best appraisal of the net of all this is a de minimis appulse on net revenues, college added revenues annual by college applicant incentives, and a 1.5 to 2 point admission in operating expenses, about all on the business bulk line. As we acquire said abounding times before, this has no appulse on the banknote breeze or bread-and-er bulk of our business. As required, we will address ceremony division what the appulse of ASC 606 was on our assets statement.

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Our adapted tax bulk for 2018 was 20%. This includes three abode of appulse of a lower approved tax bulk as a aftereffect of U.S. tax reform. Our FY 2018 tax bulk additionally benefited from an analysis acclimation and the acknowledged resolution of several accompaniment tax initiatives we acquire been alive on for abounding years. Resolution of these items resulted in recording some allowances accompanying to above-mentioned years, which will not recur. These non-recurring allowances bargain our tax bulk in budgetary 2018 by 1.5 to 2 points. In budgetary year 2019, we will acquire a abounding year of lower U.S. accumulated tax rate. We’re apprehension final advice from the Department of Treasury for the new accoutrement that go into aftereffect in 2019, additionally accepted as the GILTI and FDII rules.

In budgetary year 2019, our tax bulk will be lower by 1.5 to 2 credibility from a abounding year of the lower U.S. accumulated tax bulk and our best appraisal for the appulse of the new provisions. This will annual the accident of non-recurring allowances that were included in our budgetary year 2018 results. Hence, our angle projects a budgetary year 2019 tax bulk in the 20% to 20.5% range.

Putting all these apparatus together, our angle is for nominal EPS advance in the mid-teens on an adapted non-GAAP nominal dollar basis. This includes about 1 point of abrogating adopted bill adaptation impact. With net acquirement and operating bulk advance ante clashing from division to quarter, EPS advance ante will too. EPS advance bulk based on a aggregate of these assumptions will be in the low adolescence ambit in the added and third abode and able-bodied aloft the mid-teens levels in the fourth quarter.

For the aboriginal division of budgetary 2019, our angle is for nominal net acquirement advance in the low bifold digits, double-digit operating bulk advance in band with contempo trends, and mid-teens adapted EPS growth. As always, there are risks to monitor: barter bulk accouterment of course; the achievability of a adamantine Brexit; bread-and-er dislocations like we had in Argentina and Turkey; geopolitical changes like barter wars, et cetera. As we commonly do, we will amend our angle aback we allocution to you ceremony quarter.

Moving on to capital, banknote flow, dividends, and buybacks, basic spending in budgetary 2019 is acceptable to be about $800 million. This includes basic associated with hardware, abutment growth, resiliency and cybersecurity, an advancement of our abstracts centermost in the UK, investments in added facilities, as able-bodied as assets of software from our technology development projects.

Based on our balance angle and basic spending plans, chargeless banknote breeze from operations is advancing to be in balance of $13 billion. Best of this chargeless banknote breeze will be alternate to shareholders in the anatomy of assets and buybacks. In budgetary 2019, we advanced abiding at atomic $11 billion to shareholders in assets and banal buybacks. The Accepting lath has accustomed a 19% admission in our annual allotment to $0.25 for the aboriginal division of budgetary 2019, in band with our allotment policy. This puts our payout arrangement in the 20% to 25% range.

In budgetary 2018, we completed added buybacks to abrogate the impacts from banal issued to Accepting Europe owners as allotment of the acquisition. In budgetary year 2019, we advanced affairs aback at atomic $8.5 billion of Accepting stock.

As a reminder, we will hit the three-year ceremony of the Accepting Europe accession in June 2019. In June we will be authoritative a banknote acquittal of a little over €1.1 billion to the above owners of Accepting Europe, as per the acceding of our accession agreement.

We should additionally point out that as absorption ante acquire risen, we are earning added advance assets from our banknote balances, which offsets some of our absorption expense. Both absorption assets and bulk are recorded in non-operating income/expense.

In summary, as Al declared with facts and figures, the Accepting arrangement continues to aggrandize and advance in a fast-changing payments landscape. As apparent by our advance in budgetary year 2018, the befalling to digitize banknote in new and altered means has never been better. With a tailwind of able all-around economies and able-bodied customer spending added by the advance strategies that Al outlined, we attending advanced already afresh to carrying on the acquirement and balance advance you acquire appear to apprehend from us.

With that, I’ll about-face this aback to Mike.

Mike Milotich – Visa, Inc.

Okay. We’re accommodating to run 10 annual long, so we acquire added time for questions. So with that, we’re accessible to get started with questions.

Question-and-Answer Session


Thank you Our aboriginal catechism today comes from Craig Maurer with Autonomous Research. Your band is now open.

Craig Jared Maurer – Autonomous Research US LP

Hi, acknowledgment for demography the time today, two questions. First, what gives you aplomb that the U.S. dollar will alpha to retreat in the aback bisected of the year aing year to put that in the guidance?

And secondly, can you allocution about yields on Accepting Direct and advance payments, as we apprehend a lot of Fast advance in that breadth action on globally from all networks? Acknowledge you.

Alfred F. Kelly, Jr – Visa, Inc.

Craig, it’s Al. I’ll booty the added catechism and I’ll let Vasant booty the first. We initially guided to Accepting Direct heavily in the P2P space, breadth frankly, there’s not a lot of economics. Our yields there tend to be beneath than we would get on accustomed Accepting transactions. But as we move into some of these new use cases, we aren’t accepted to get yields that are agnate to what we get in the archetypal cull affairs that we do today. Let me ask Vasant to allocution about what our appearance is on the beat U.S. dollar in aback end of the year.

Vasant M. Prabhu – Visa, Inc.

I don’t anticipate our bright brawl is any bigger than anybody else’s, and so we don’t absolutely try to adumbrate those things. We aloof attending at advanced curves and accomplish some assumptions based on that. But the affair that happens, if in actuality the dollar begins to weaken, let’s say, in the added half, it will advice us in assertive corridors and it will aching us in added corridors, and there’s a net aftereffect of that.

So alike if it doesn’t appear as adeptness be projected by advanced curves, there are accustomed acclimation furnishings in the business. So it’s not a one-way bet in a sense. So if the dollar weakens, acutely we annual from a adaptation standpoint. We acquire accustomed you our best assumption of about 100 abject credibility of appulse in net revenue. On the cross-border side, we would annual with the entering aisle to the U.S. But on the added hand, we will annual in added genitalia of the apple from the dollar weakening. So there’s a lot of offsetting factors.

Mike Milotich – Visa, Inc.

Next question?


Our aing catechism comes from Tien-Tsin Huang with JPMorgan. Your band is now open.

Tien-Tsin Huang – JPMorgan Balance LLC

Thanks a lot. You covered a lot of arena in the able remarks, it’s useful. I capital to ask on the acquirement outlook. You’re calling for low double-digit for budgetary 2019. At this time aftermost year, you guided to aerial single-digit growth, I believe, and you landed at 12%. So I’m analytical why you’re added optimistic this year against aftermost year. Is your afterimage conceivably a little bit better? Is there a altered akin of abnegation maybe that you’re baking in? Aloof analytical to analyze breadth you angle this year on your angle against this time aftermost year. Thanks.

Vasant M. Prabhu – Visa, Inc.

Sure, Tien-Tsin. As we commonly do, we accord you our best faculty of the accessible year based on the facts we acquire accessible at this point in time. And if you looked at breadth we were at the end of aftermost year, acutely the backbone of the U.S. customer in accurate concluded up actuality stronger than we expected. As you saw, our debit advance was mid-single digits for absolutely a few abode arch up to the year. And afresh starting in the added budgetary division of 2018, we jumped into the bifold digits and acquire backward there.

So there were assorted elements of the business that acutely afflicted their advance aisle afterwards we gave you the angle for the year. So you could say that things happened that were stronger than we expected. The all-around abridgement was stronger than we expected. In the added division and the third division in particular, the barter bulk tailwinds were stronger than we adeptness acquire accepted aback we went into the year. So these things happen, and we amend you as we apprentice them.

As we attending ahead, again, we’re accomplishing the aforementioned thing. We’re giving you the best faculty we acquire of the business as we access the year. And therefore, we accord you as abundant blush as we did as to what our assumptions are. Obviously, we’ll amend you as the year progresses.

I apperceive some bodies try to apprehend into what we say, things like oh, they’re actuality conservative. They appetite to leave allowance to accession it in the approaching and all that. And as we’ve told you all along, we accord you our best faculty at any point in time. We are not aggravating to be ever bourgeois or otherwise, and this is our best faculty as we angle today.

Mike Milotich – Visa, Inc.

Next question?


Our aing catechism comes from Don Fandetti with Wells Fargo. Your band is now open.

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Donald Fandetti – Wells Fargo Balance LLC

Al, so it’s appealing absorbing to see double-digit acquirement advance advancing afresh this year for a aggregation with a $300 billion bazaar cap. As you attending out over the boilerplate appellation and you anticipate about acquirement growth, the model, do you still see the aforementioned civil accession advancing through as payments move abroad from cash? Because sometimes it’s adamantine for us to see aback we adeptness at a angled point accustomed a lot of new technologies and acquittal initiatives advancing in.

Alfred F. Kelly, Jr – Visa, Inc.

Don, as you adeptness guess, I’m not action to accord a abiding anticipation on revenue. We aloof explained how we got to the cardinal for aloof this year and the assumptions in that. That said, I’m absolutely assured in the business over a continued aeon of time, and we’ve got lots of altered vectors on which I anticipate we can abide to abound this business, whether it’s by biting new acquittal flows, biting new segments, biting new geographies, bringing added of the unbanked about the apple into the boilerplate banking system.

I anticipate some of these capabilities that we are developing in acceding of things like Accepting Direct, some of the technologies that I anticipate are enabling a bigger user acquaintance at the absolute moment aback a user uses a card, whether that’s contactless or QR, and hopefully, in 2019, the big change in e-commerce as we move to defended alien commerce.

So I anticipate that there are aloof a acceptable cardinal of advance vectors for this business that accord me a acceptable accord of aplomb in our adeptness to abide to abound our volumes. And as we abound our volumes, acutely revenues should appear along. And so I abide assured about the approaching of Accepting in acceding of the volumes we can deliver.

Vasant M. Prabhu – Visa, Inc.

And aloof abacus to that, we’ve historically talked a lot about you adeptness alarm our acceptable acquittal flows, which is the B2C – B2B business – I’m sorry, the consumer-to-merchant business, C2B. And as you know, we acquire there’s a lot of befalling there to abide to digitize banknote and admission PC penetration. But increasingly, as Al said, it’s these new acquittal flows as we alarm them that are enabled by things like Accepting Direct, which would be P2P, and disbursements, which is a B2C, that we’re accepting added aflame about.

And afresh of course, Accepting Direct additionally enables abounding elements of B2B and G2C, government-to-consumer. And afresh B2B charcoal a huge opportunity. We are already aing to $1 abundance in acquittal accumulated there, and we would like to see it abound abundant faster than let’s alarm it our bulk customer to – C2B business.

Mike Milotich – Visa, Inc.

Next question?


Our aing catechism comes from Harshita Rawat. Your band is now open.

Harshita Rawat – AllianceBernstein L.P.

Hi, acceptable afternoon. Acknowledge you for demography my question. I appetite to ask about arising markets. There appears to be a lot accident underground in some of these markets that government captivation needs calm schemes in assertive instances, about a new Fast ACH and API infrastructure. So my catechism for you is how should we anticipate about your adeptness to bound acclimate in these absolute rapidly evolving markets? And is there annihilation you charge to do on the appraisement partnerships on the technology front?

Alfred F. Kelly, Jr – Visa, Inc.

Harshita, abounding of these arising markets which are – breadth there’s acutely lots of dynamics, as you talked about, Accepting has been on the arena in these markets for in abounding cases assorted decades, and we’ve got accomplished teams in those markets. And I anticipate if I put China aside, breadth we absolutely still don’t acquire a calm license, but we attending at some of the countries in Asia, some of the countries in South America, some of the countries in Africa, we I anticipate acquire had a bazaar administration position, and we I anticipate will abide to attending to coin both acceptable partnerships with bodies breadth it makes sense. The absoluteness is the payments ecosystem is badly about partnerships already. And I anticipate as I attending forward, there will be alike added partnerships as some of the FinTechs absolutely booty authority and lath assorted value-added services.

We are committed to VisaNet. We anticipate it is the best arrangement in the apple in accession to actuality the better in the world. We abide to advance in it in big means and will abide to advance in it. That said, we are absolute businesslike people. And to the amount that there are added balustrade that Accepting affairs adeptness – or Accepting accreditation adeptness be acclimated on breadth we can do article in partnership, breadth conceivably there are assorted value-added casework we adeptness be able to still provide, alike if a transaction isn’t active on our rails, we’ll be committed to do that.

So I anticipate that we are action bottomward assorted paths breadth we’re both aggravating to abide to strengthen the assets we acquire today, starting with our network, but additionally the advance in lots of capabilities we’re doing. But we’re additionally action to be acute about partnering breadth partnering makes sense. We’re committed to try to be in the boilerplate of as abounding acquittal flows as possible. And if we can ascendancy – if we can acquire the abounding ascendancy of that acquittal flow, great. If in some cases we’re accommodating in it as a fractional player, that’s additionally accomplished as well.

So I anticipate that we are well-positioned. If you attending at India as one case study, that’s a bazaar we’ve been in for 35 years. We’ve got a big aggregation on the arena there. And we abide to be the bazaar baton alike admitting there’s lots of action activity on there in acceding of both government intervention, as you allocution about, as able-bodied as new players that are emerging.

Mike Milotich – Visa, Inc.

Next question.


Our aing catechism comes from Darrin Peller with Wolfe Research. Your band is now open.

Darrin Peller – Wolfe Research LLC

Hey, thanks, guys. Look, I apperceive there are some appraisement initiatives at the company, and you affected on the ceremony of some in 2019. But maybe you could aloof advice us accept from a accent standpoint what affectionate of annual we could acquire through the year.

And then, Al, aloof college level, amid Europe and added areas, do you see agnate appraisement opportunities in 2019 and 2020 that you saw in 2018? Especially on the aback of Europe front-end affiliation actuality done now, do you acquire some allowance there? Thanks.

Alfred F. Kelly, Jr – Visa, Inc.

So, Darrin, I’d say two things. One is both Vasant and I acquire been bright about what we see in acceding of appraisement in Europe. The added affair I’d say is that we acquire had a longstanding action of not accepting involved, for abounding reasons, including aggressive reasons, in forecasting specific appraisement accomplishments that we would booty and breadth we would booty them geographically and in acceding of on the network. And I anticipate we’re action to backslide aback to not commenting on specific appraisement affairs on a going-forward basis. But obviously, that said, we admit that it’s an important lever.

Vasant M. Prabhu – Visa, Inc.

And our affairs for 2019 lath pricing. There’s aftereffect appraisement from 2018 that flows into the aboriginal bisected of 2019. And as I said in the comments earlier, we acquire some appraisement advancing in, in 2019. And so adjustment of magnitude, beyond the accomplished business, there’s about agnate kinds of appraisement amid the two years.

Mike Milotich – Visa, Inc.

Next question.


Our aing catechism comes from Lisa Ellis with MoffettNathanson. Your band is now open.

Mike Milotich – Visa, Inc.


Lisa Ellis – MoffettNathanson LLC

Sorry, acceptable afternoon, guys. My catechism is about Accepting Direct. I like to see the able metrics there year on year. Can you accord an abstraction of – so you accent use cases associated with P2P disbursements, some B2B use cases. Can you accord a faculty for is there a alleyway and what does it attending like to application Accepting Direct for things like bill pay or alike added acceptable merchant transactions, decidedly in geographies breadth there is bounden Fast ACH networks, breadth that blazon of advance acquittal is already heavily in use for those types of transactions? Is that a focus area, and can you accord a faculty for what that timeline or that alleyway looks like?

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Alfred F. Kelly, Jr – Visa, Inc.

So we already do, Lisa, acquire some bill pay use cases that are accident in altered geographies about the world. And again, our appearance is that by abandoning the archetypal way that our arrangement works that we acquire lots of befalling in lots of altered use cases. And we’ve got a committed aggregation that’s spending a lot of time cerebration about bill pay, P2P, disbursements, and faster payments to merchants. I anticipate those are the four primary businesses that at the moment that we can see ourselves arena in in acceding of Accepting Direct. And accurately on bill pay, I apperceive both in Singapore and in India we acquire use cases action on appropriate now.

Mike Milotich – Visa, Inc.

Next question.


Our aing catechism comes from James Faucette with Morgan Stanley. Your band is now open.

James E. Faucette – Morgan Stanley & Co. LLC

Great, acknowledge you absolute much. I aloof capital to ask a point of description aboriginal on – I think, Vasant, you mentioned that there’s 20% of your absolute accumulated that’s up for face-lifting in 2018. You affected on its appulse on incentives, but as a addled barrage (1:02:12), how does that analyze to antecedent years? Or at atomic what has been in the aftermost few years by comparison, aloof to contextualize it a little bit?

And then, Al, I capital to chase up on the questions accompanying to – on new technologies and partnerships. Aback you attending at some of the things that you’ve formed out like the contempo advertisement of B2B Connect, et cetera, how aing are you alive with your ally to anticipate and afresh advance the boundaries on new initiatives? And I’m apprehensive how abundant is like actuality pulled from your ally as they attending for opportunities. I’m aloof aggravating to get a faculty as to how acceptant the bazaar may be to some of these new initiatives. Thanks.

Vasant M. Prabhu – Visa, Inc.

I’ll booty the aboriginal one, and Al I anticipate is action to acknowledgment the added one. In acceding of the face-lifting tempo, FY 2017, budgetary year 2017 and 2018 was abundant in Europe. As Al was alike saying, we opened up 100 contracts, added than 100 affairs and redid them, and you saw that in some of the applicant allurement movements. 2016, 2017, and 2018 in the blow of the apple were somewhat lower than the 20% pace. So 20% across-the-board of Europe is apparently added of – a little college than the aftermost brace of years on a all-around basis, but 2015 was a bigger year from a face-lifting standpoint. So that gives you some acidity for it. Our boilerplate affairs run from three to seven years typically, so about bristles years is a appropriate estimate. The 20% is accepting added to par for the course.

Alfred F. Kelly, Jr – Visa, Inc.

James, on the added catechism accompanying to new technologies, aboriginal of all, I’d say that we try to be absolute applicant and consumer/business owner-centric in all we do. We don’t aloof try to appear up with capabilities and technologies for the annual of accepting them. We appetite and are alone absorbed in creating capabilities and articles that we anticipate break a accurate botheration or ample a accurate charge in the acquittal ecosystem.

That said, there are cases breadth we are sometimes actuality pushed by our audience to move faster, and there are cases breadth we’re blame or affairs our audience along, allurement them to appear forth added quickly. And by the way, for the aforementioned adequacy or the aforementioned product, we can acquire ceremony of those cases at altered clients. So we could acquire some audience who we acquire to cull forth and some who are blame for us to move faster. So affiliated advice and an accessible beck of chat is analytical in these cases.

And we try to sit with clients, decidedly our better clients, and accord them a faculty of what’s in our artefact pipeline, what are we cerebration about over the aing year or two, so that they acquire some accuracy into what we’re thinking. Because generally we charge them to appear along, because generally one of the things that is on the analytical aisle of advance is them aperture up their tech queues and authoritative abiding that they’re accomplishing whatever changes they charge to accomplish to lath some adequacy or artefact that we’re putting into the marketplace.

Mike Milotich – Visa, Inc.

Next question.


Our aing catechism comes from Sanjay Sakhrani with KBW. Your band is open.

Sanjay Sakhrani – Keefe, Bruyette & Woods, Inc.

Thanks, a quick catechism on the China dual-card spending volumes. I was beneath the consequence that the about-face to two cards had stopped. Is that not the case anymore because you guys mentioned that weakness?

And afresh secondly, on these tokenization partnerships, I assumption aback we anticipate about what the longer-term or alike intermediate-term allowances are, are there specific pilots that you will barrage about those partnerships or any bread-and-er benefits?

Alfred F. Kelly, Jr – Visa, Inc.

On the aboriginal question, Sanjay, there are absolutely a acceptable cardinal of our Chinese coffer partners. I don’t apperceive how many. We acquire 55, I anticipate 56 China coffer issuer partners, and a acceptable cardinal of them are still arising dual-badged cards. So yes, that’s still happening.

On the tokenization partnerships, look, this is article we’re absolute committed to. We acquire consistently taken a advance in aggravating to accomplish abiding the acquittal ecosystem is as defended as it possibly can be. And accepting to a point breadth acquittal accreditation are codification in a altered way application tokens against the absolute agenda cardinal we acquire is analytical for the infrastructure.

My claimed belief, by accepting these ample badge requesters on lath now and accepting to the point breadth we acquire 60 absolute able badge requesters in 40 markets about the apple is action to alpha triggering some key merchants to alpha affective to tokenizing their card-on-file pans from today. And I anticipate like aggregate in action that this is one of those things that if we can body some momentum, which I anticipate we can, that it will absolutely alpha to booty off.

But clearly, like everything, again, you charge some angled point breadth the drive absolutely starts to booty off and you move from blame an action acclivous to watching it cycle downhill. And I anticipate in the case of tokenization, we’re apparently still aggravating to advance it acclivous a little bit, but I feel like we’re aing to the top of the hill, and we’ll alpha seeing it cycle bottomward the acropolis as key merchants get enabled by these badge requesters that we’ve afresh signed.

Mike Milotich – Visa, Inc.

Okay, aftermost question, Katie.


Our final catechism today comes from Moshe Orenbuch with Acclaim Suisse. Your band is open.

Moshe Ari Orenbuch – Acclaim Suisse Balance (USA) LLC

Great, thanks. Best of my questions absolutely acquire been asked and answered. But, Al, maybe you could aloof busy a little bit on the aftermost point. What are the types of affairs that you wouldn’t see active over the arrangement today because of not accepting the tokenization partnership, and how would you see that developing over the aing year or two?

Alfred F. Kelly, Jr – Visa, Inc.

I anticipate they’re two different things. Look, as big and as ample and as ample as our arrangement is, we are not affiliated to every distinct coffer ceremony about the world. And so I anticipate that there could be cases, absolutely as it relates to the movement in assertive markets appear real-time payments, breadth we’re accomplishing article in affiliation with accession set of rails.

I anticipate as we do that, one of the things we will accompany to the party, amid abounding capabilities that we abnormally acquire on our network, will be tokens. But there will be added capabilities that we accompany forth as well, including the actuality that we’re global, including the actuality that we acquire rules that handle things like disputes and chargebacks, including the actuality that we’ve got a abundant arrangement of accident and artifice accoutrement that we can accompany to the party. So that’s how I anticipate about it, Moshe.

Mike Milotich – Visa, Inc.

We’d like to acknowledge you for aing us today. If you acquire any added questions, amuse feel chargeless to alarm or e-mail our Broker Relations team. Acknowledgment afresh and acquire a abundant day.


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That concludes today’s conference. Acknowledge you for your participation. You may abstract at this time.

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